frequently asked questions
OUR CUSTOMER SERVICE CAN BE REACHED BY E-MAIL OR PHONE EVERYDAY FROM 09:00 TO 17:00
+45 42 20 80 11
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eenvoudige retour
Alle bestellingen worden geleverd met een retourbeleid van 14 dagen na ontvangst. Start een retour door contact met ons op te nemen via e-mail of via uw account.
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VEILIGE BEZORGING
We bieden versnelde en reguliere verzendopties via betrouwbare bezorgpartners zoals FedEx, DHL en anderen. -
UITSTEKENDE SERVICE
We streven ernaar om eersteklas klantenservice te bieden. Neem contact met ons op via e-mail of telefoon en krijg altijd toegang tot onze Livechat 24/7
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VEILIGE BETALINGEN
We accepteren betalingen met vertrouwde gateways, waardoor uw transacties veilig en handig zijn. Kies uit een scala aan opties, waaronder PayPal, Visa, Mastercard, American Express, Google Pay en meer.
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WANNEER WORDT MIJN BESTELLING GELEVERD?
WE SHIP WORLDWIDE. YOUR ORDER WILL BE PACKAGED REALLY CAREFULLY AND DELIVERED WHEREVER YOU WANT. DELIVERY TAKES BETWEEN 2-5 BUSINESS DAYS. YOU WILL RECEIVE AN E-MAIL AFTER ORDERING WITH MORE INFORMATION ABOUT THE DELIVERY.
KAN IK BESTELLINGEN RETOURNEREN?
BESTELLINGEN KUNNEN WORDEN GERETOURNEERD OF GERUILD BINNEN 14 DAGEN NA HET ONTVANGEN VAN HET PAKKET, OP VOORWAARDE DAT ZE ZICH IN OORSPRONKELIJKE VERKOOPBARE STAAT BEVINDEN.
WAT KAN IK DOEN ALS MIJN ITEM (OF EEN DEEL ERVAN) BESCHADIGD IS?
WE WERKEN HARD OM UW ITEMS ZONDER SCHADE TE LEVEREN. BESTELLINGEN KUNNEN WORDEN GERETOURNEERD OF GERUILD BINNEN 14 DAGEN NA ONTVANGST VAN HET PAKKET, OP VOORWAARDE DAT ZE ZICH IN OORSPRONKELIJKE VERKOOPBARE STAAT BEVINDEN.