Payment Methods

Plus Global ApS
VAT no.: 36734701
Lyngvej 1
9000 Aalborg
Email: contact@vivadelux.com

At Vivadelux, we offer a variety of payment methods to ensure a convenient and secure shopping experience for our customers. Accepted payment methods include:

• Credit/Debit Cards: Visa, MasterCard, American Express, Maestro
• Digital Wallets: Google Pay, Apple Pay, Shop Pay
• PayPal: Secure online payments via your PayPal account
• Bank Transfer: Direct bank transfer (details provided at checkout)
• Other: Additional payment methods may be available depending on your location

Payment Processing

All payments are processed securely using advanced encryption technology to protect your personal and financial information. Your payment details are handled in compliance with applicable data protection laws and industry standards.

Payment Confirmation

Upon successful payment, you will receive a confirmation email with your order details. This email serves as your receipt and includes information on your order, the payment amount, and the expected delivery time frame.

Payment Issues

If you encounter any issues during the payment process, please contact our customer service team at contact@vivadelux.com for assistance. We will do our best to resolve any payment-related problems as quickly as possible.

Refunds and Cancellations

• Order Cancellations: If you wish to cancel an order, please contact us immediately at contact@vivadelux.com. Cancellations are only possible before the order has been dispatched.
• Refunds: Refunds are processed within 7-10 working days from the receipt of the returned item. The refunded amount will be credited to the original payment method used for the purchase.
• Partial Refunds: In cases where only part of an order is returned, a partial refund will be issued for the returned items.

Currency

All transactions on Vivadelux are processed in the currency displayed at checkout. Any currency conversion fees or additional charges applied by your bank or payment provider are your responsibility.

Taxes and Duties

Please note that prices displayed on our website do not include taxes and duties. Depending on your location, you may be required to pay additional import duties and taxes. These charges are determined by your local customs authority and are your responsibility.

Security

We prioritize the security of your personal and payment information. Our website uses SSL (Secure Socket Layer) technology to ensure that all data transmitted between your browser and our servers is encrypted and secure.

Contact Information

If you have any questions or concerns regarding our payment policy, please contact us at:
Email: contact@vivadelux.com

Thank you for shopping with Vivadelux. We appreciate your business and are committed to providing you with a secure and enjoyable shopping experience.